Terms of Service

Replii (“we”, “us”) is based in the Republic of Uzbekistan. You can reach us at support@replii.xyz.

Replii is an AI support agent. It answers your customers on connected messaging channels such as Telegram, using the documents and answers you provide, and routes questions it is unsure about to your team.

We may change, improve, or discontinue features. If a change materially reduces the service you pay for, we will tell you in advance.

• You must give accurate information and keep your login details secure.
• You are responsible for everything that happens under your account.
• You must be authorised to act for the business that uses Replii.

You keep all rights to the documents, answers, and conversations you or your customers send through Replii (“Your Content”). You give us permission to store and process Your Content only to provide and improve the service for you.

When Replii handles your customers' messages, we process that data on your behalf. You are responsible for having a lawful basis to share it with us and for telling your customers that an AI assistant is involved. See our Privacy Policy for details.

Replies are generated by AI models and can be incomplete or wrong. Replii is built to hand uncertain questions to a human, but you remain responsible for the answers sent to your customers and for reviewing them where accuracy matters, including legal, medical, and financial topics.

You agree not to use Replii to:

• break any law or infringe anyone's rights;
• send spam, fraud, harassment, or misleading content;
• upload malware or attempt to access systems or data that aren't yours;
• reverse engineer, resell, or overload the service.

We may suspend accounts that break these rules.

Paid plans are billed as agreed in your order or invoice. Unless stated otherwise, fees are non-refundable once a billing period has started.

You can stop using Replii and ask us to close your account at any time. We may end or suspend access if you breach these terms. After closure, we delete Your Content as described in the Privacy Policy.

Replii is provided “as is”. To the extent the law allows, we do not guarantee that the service will be uninterrupted or error-free, and we are not liable for indirect or consequential losses, including lost profits or data. Our total liability for any claim is limited to the fees you paid us in the 12 months before the claim.

These terms are governed by the laws of the Republic of Uzbekistan. Disputes will be resolved by the competent courts of the Republic of Uzbekistan, unless the law requires otherwise.

We may update these terms. We will change the date above and, for material changes, notify account owners before they take effect.

Questions about these terms: support@replii.xyz.